Shipping policy

1. Delivery Times

At grezzy+®, we strive to provide fast and efficient delivery service. Delivery times may vary depending on the recipient's location and product availability. Generally, our standard delivery times range from 1 to 3 business days. Exact delivery times will be specified during the purchase process and may vary depending on the destination.

2. Delivery Areas

We offer shipping both nationally and internationally, subject to current shipping restrictions. When selecting a product and providing the shipping address during the purchase process, we will inform you if delivery to your location is possible and provide an estimated delivery time.

3. Shipping Costs*

Shipping costs vary depending on the delivery location and the total value of the order. Shipping fees will be automatically calculated during the purchase process and detailed in your order summary before completing your purchase.

4. Shipping Tracking

We provide a shipping tracking service so you can monitor your order status in real-time. Once your order has been shipped, you will receive an email with a link to track your shipment.

5. Delivery Address

It is the customer’s responsibility to provide an accurate and complete delivery address when placing an order. If the provided address is incorrect or incomplete, grezzy+ will not be responsible for any delivery issues that may arise. Please ensure that you review and verify your delivery address before confirming your order.

6. Successful Delivery

To ensure a successful delivery, it is important that someone is available at the delivery address to receive the package at the scheduled time. If delivery cannot be completed on the first attempt, another attempt will be made. If delivery is not possible after several attempts, the package will be returned to our facilities, and you will be contacted to arrange a new delivery or solution.